Terms of Service
1. The parties and the subject matter
These terms govern the use of the OptionStreams service (the "Service"), provided by Fabulous Instruments S.r.l., Via Mannino Cefaly 8, 95126 Catania (CT), Italy, VAT no. IT05179660872 (the "Provider"), to the user who activates a subscription or a trial (the "User"). The Service is a web application for the analysis and simulation of options markets, described on the home page and in the Risk Disclaimer, which forms an integral part of these terms.
2. Nature of the service
The Service is for informational and educational purposes. It does not constitute investment advice or any other investment service; the Provider is not an authorised intermediary. The User acknowledges that every operational decision is taken independently and under the User's sole responsibility.
3. Account and requirements
To use the Service a personal account is required, created with email and password and reserved for adults. On registration the User accepts these terms and declares to have read the Privacy Notice; the acceptance is recorded with date, time and version of the texts. The User is responsible for the confidentiality of their credentials and for everything that happens through their account. An account is intended for one person only; shared use or resale of access is not permitted.
4. Free trial
After registration the User may start, whenever they wish, a free trial period of 3 days with full access. The trial requires no payment method and involves no charge: at the end, access to the Service stops automatically. To continue, the User activates a paid plan from their profile. The trial is reserved for new users, once per person.
5. Prices, payments and renewal
The available plans and the prices, VAT included, are shown on the Pricing page. The subscription renews automatically at the end of each period (monthly or annual) at the same price, unless cancelled. The seller is the Provider; payments are collected through Stripe Payments Europe Ltd., which stores the card data and issues the receipt and invoice on behalf of the Provider, available on the Account page. For an invoice issued to a company, the User enters the company name and VAT number in their profile before payment. The Provider does not receive or store card data.
Renewal is charged automatically to the chosen payment method (card, PayPal or other methods available at the time of purchase). Any price changes will be communicated with at least 30 days' notice and will apply from the next renewal; the User may cancel before they take effect.
6. Cancellation, refunds and withdrawal
Cancellation. The User may cancel at any time from the Account page (payments portal), at no cost. Cancellation takes effect at the end of the period already paid, monthly or annual, during which access remains active.
No refunds. Amounts paid are non-refundable: no refunds, in whole or in part, are provided for unused periods, for non-use of the Service, for cancellation before the end of the paid period or for suspension of the account due to a breach of these terms. The free trial exists precisely to evaluate the Service before paying. This rule applies in full to Users acting for professional or business purposes (companies, professionals, VAT-registered persons), who are not entitled to the right of withdrawal.
Statutory exception for consumers. If the User is a consumer, the law grants the right to withdraw within 14 days of the activation of each paid plan, without giving any reason (Art. 52 et seq. of the Italian Consumer Code (Codice del Consumo), Legislative Decree 206/2005). Since the Service is a digital service provided on a continuous basis, by activating the plan the User expressly requests that performance begin immediately, during the withdrawal period, and acknowledges that, in the event of withdrawal, they will owe an amount proportionate to the days of service enjoyed until the communication of the withdrawal (Art. 57, paragraph 3, of the Consumer Code); the remaining part is refunded within 14 days using the same means of payment used for the purchase. After the 14 days the right of withdrawal can no longer be exercised and the "no refunds" rule applies. To exercise the right of withdrawal, an explicit statement sent to [email protected] from the account's email address is sufficient, indicating name, email and plan; the Provider confirms receipt by email.
The rights that the law grants to consumers in the event of a non-conforming Service remain unaffected and cannot be excluded by these terms.
7. Data and availability
The Service processes third-party data, partly delayed, provided without any guarantee of accuracy or continuity, as described in the Disclaimer. The Provider undertakes to keep the Service available on a continuous basis, but does not guarantee the absence of interruptions: maintenance, updates, failures of external providers or force majeure may make it temporarily unavailable. Prolonged interruptions attributable to the Provider give the right, upon request, to a proportional extension of the subscription.
8. Permitted use
The Service is granted for personal, non-exclusive and non-transferable use. The following is not permitted: systematically extracting or redistributing the data, including by automated means; circumventing access measures; reselling, sublicensing or embedding the Service in other products; using it in a manner contrary to the law. The Provider may suspend accounts that violate these terms, with prior notice where possible.
9. Intellectual property
The Service, its code, its interface, the calculations and the content are owned by the Provider or its licensors. Market data remains the property of the respective sources. The trademarks mentioned belong to their respective owners.
10. Limitation of liability
To the extent permitted by law, the Provider is not liable for financial losses, loss of profits or indirect damages arising from the use of the Service or from reliance on its content. In any case, the Provider's overall liability to the User may not exceed the amount paid by the User in the 12 months preceding the event. Liabilities that the law does not allow to be limited remain unaffected, in particular for wilful misconduct, gross negligence and for the protection of consumers.
11. Changes to the service and to the terms
The Provider may improve, modify or discontinue features of the Service. Changes to these terms that affect the User's rights will be communicated by email with at least 30 days' notice; continued use of the Service after that date constitutes acceptance. In case of disagreement the User may cancel without penalty.
12. Governing law and jurisdiction
These terms are governed by Italian law. For disputes with consumer Users, the courts of the place of residence or domicile of the consumer have jurisdiction; the European online dispute resolution platform (ec.europa.eu/consumers/odr) is also available. For other Users the courts of Catania have exclusive jurisdiction.
13. Contact
[email protected] — Fabulous Instruments S.r.l., Via Mannino Cefaly 8, 95126 Catania (CT), Italy, VAT no. IT05179660872.